Support
Frequently Asked
Questions
Everything you need to know about Charm Opener tools.
About Our Products
What is the difference between the European and Italian Charm Opener?
The European Charm Opener (Pink) is designed for European-style bracelets with barrel clasps, clip beads, and safety chains — such as Pandora, Chamilia, and Persona. The Italian Charm Opener is a thumb-style metal tool (set of 2) designed for modular Italian link bracelets such as Nomination.
Which tool do I need for my bracelet?
Pandora, Chamilia, Biaggi, or Persona bracelet → European Charm Opener (Pink). Nomination or Italian modular link bracelet → Italian Charm Opener. Bracelets, necklaces, or watches with lobster clasps → Bracelet Clasp Helper.
Can I use the European Charm Opener while my bracelet is on my wrist?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Are your tools safe for fine jewelry?
Yes. All Charm Opener tools are designed not to scratch, mark, or damage your jewelry. The European Charm Opener is specifically safe for glass, Murano, crystal, and gemstone beads.
Is the European Charm Opener really patented?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Orders & Shipping
Can I use the European Charm Opener while my bracelet is on my wrist?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Are your tools safe for fine jewelry?
Yes. All Charm Opener tools are designed not to scratch, mark, or damage your jewelry. The European Charm Opener is specifically safe for glass, Murano, crystal, and gemstone beads.
Is the European Charm Opener really patented?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Care & Use
Can I use the European Charm Opener while my bracelet is on my wrist?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Are your tools safe for fine jewelry?
Yes. All Charm Opener tools are designed not to scratch, mark, or damage your jewelry. The European Charm Opener is specifically safe for glass, Murano, crystal, and gemstone beads.
Is the European Charm Opener really patented?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Other Questions
Can I use the European Charm Opener while my bracelet is on my wrist?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.
Are your tools safe for fine jewelry?
Yes. All Charm Opener tools are designed not to scratch, mark, or damage your jewelry. The European Charm Opener is specifically safe for glass, Murano, crystal, and gemstone beads.
Is the European Charm Opener really patented?
Yes. The Charm Opener is a patented tool — the original clasp opener designed for European charm bracelets. Featured in the Madison & Mulholland 2017 Academy Awards Gift Bag.